Monday, May 16, 2011

Managing Issues: Feedback, Review, Decision, Resolution

Sometimes two heads (or more) really are better than one.  You may be a professional at your administrative assistant job, but there are times when your creative wheel just isn't running or you have a gut feeling there is an answer out there somewhere, but where?

Example:  You cannot seem to come up with a polite, but firm, way to control persistent vendors.  Try soliciting feedback on the subject from your peers.  Set up a phone conference or send an email explaining your challenge and request that everyone send you feedback on how they approach the problem.  You may also want to tell them you will send a synopsis of all the answers received, so you can share the knowledge.

This simple yet effective method works in a variety of situations and establishes a relationship with those to whom you consult.

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